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Help Center

Common questions

Explore frequently asked questions by new clients

Live Accounts
How do I open a live account?

It’s amazingly simple! Just take a few minutes to fill out this registration form: https://portal.www.focusoption.com/register/trader/multi-step

What documents are required to open a live account?

We need an image of your valid Passport or both sides of your National ID Card or Driver’s License.

How can I send my documents?

You can upload them directly to your account or send them via email to: accounts@www.focusoption.com.

How much money do I need to open an account?

The minimum deposit to get started is $10 USD.

Password
How can I change my password?

To change your password, login to your platform, click on ‘Profile’ and select ‘Change Password’. Enter your old password and new password twice, then click ‘Submit’.

 

What if I forgot my password?

To reset your password, go to the following link: https://portal.www.focusoption.com/login and click  ‘Forgot Password’. You will receive an email with the instructions to reset your password.

Deposits and Withdrawals
How can I fund my account?

Login to your account. Click on ‘Deposit’, choose the desired method, complete the information and ‘Proceed to Payment’.

What payment methods do you offer?

You can fund your account via USDT and USDC (Tron, Binance, Ethereum Network).

What is the minimum deposit amount?

The minimum deposit to get started is $10 USD.

Do you charge for deposits?

We do not charge any internal fees to process deposits.

How are withdrawals processed?

Funds are withdrawn using the same method and account previously used to deposit.

How do I request a withdrawal?

Login to your account. Go to your profile, click  ‘Withdrawal funds’, choose the amount and withdrawal method and click ‘Submit’.

Are withdrawals free?

We do not charge any internal fees to process withdrawals.

Platform
What platform do you offer?

We offer a web platform.

Products
What products can I trade with you?

We offer 30+ financial instruments across various classes, such as forex, crypto and more.

How many pairs do you offer?

You can find a detailed list of our products here: https://www.focusoption.com/products.

What expiry times do you offer?

We offer expiry times from 60 seconds to 1 hour.

What are your trading hours?

Our trading hours vary, please login to your account to check on product availability.

No Deposit Bonus

Your first trades are on us! Start trading risk free with a $50 no deposit welcome bonus. You’d be crazy to miss out!

*Promotion available from November 5th, 2022 to December 5th, 2022. Terms & conditions apply.